Privacy Policy

This Privacy Policy explains how Will Appliance Repair collects, uses, stores, and shares information through this website, our social media pages, and our online services to the extent we control those platforms. Some of the information we collect may identify you directly or may reasonably be linked to you.

By using this website or submitting information to us, you consent to the collection, use, and disclosure of information as described in this Privacy Policy, subject to applicable law.

Information We Collect

We may collect information that you provide directly when you call us, submit a request form, send us a message, or otherwise communicate with us. This may include Name (First and Last), Email Address, Phone Number (cell, home or work), and Home Address or service address, along with any details you choose to provide about your appliance or service request.

We may also collect certain information automatically from your browser, device, or activity on the site. This may include your IP address, browser type and version, operating system, pages viewed, date and time of your visit, referring website, ad click information, and general device identifiers used for analytics or advertising measurement.

From time to time, additional information may be collected if you voluntarily provide it, such as alternate contact details, billing-related information, or other information relevant to your service request.

How We Use Information

We use the information we collect to respond to inquiries, schedule and provide appliance repair services, communicate with customers, improve our website, operate our business, monitor website performance, analyze advertising effectiveness, and maintain records related to customer requests and service activity.

We may also use information to detect misuse, prevent fraud, protect the security of our website and systems, and comply with legal obligations.

Cookies and Similar Technologies

We may use cookies, analytics tags, pixels, and similar technologies to support site functionality, remember preferences, understand website usage, and measure calls, form submissions, and advertising results. Third-party providers may also place cookies or similar identifiers on your browser or device for analytics and advertising purposes.

Most browsers allow you to control cookies through browser settings. If you choose to block cookies, some portions of the site may not function as intended.

Sharing of Information

We do not sell or rent your personal information. We may share information with service providers, vendors, platforms, and contractors that help us operate our website, communicate with customers, process requests, schedule appointments, host data, analyze traffic, measure advertising performance, or otherwise support our business operations.

We may also disclose information if we believe disclosure is reasonably necessary to comply with the law, respond to lawful requests, protect our rights or property, investigate suspected fraud or misuse, enforce our policies, or protect the safety of our customers, users, or others.

Public Content and Third-Party Platforms

If you submit reviews, comments, testimonials, or other content through public channels such as review platforms or social media, that information may be visible to others and may be outside our direct control. Any interaction you choose to have with third-party platforms is also subject to the terms and privacy practices of those platforms.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law.

Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no system, website, or transmission method can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites.

Policy Changes

We may update this Privacy Policy from time to time. The effective date at the top of this page will indicate when the current version became effective. Continued use of the website after updates are posted means you accept the revised policy to the extent permitted by law.

Governing Law

This Privacy Policy is governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Contact

Will Appliance Repair | (239) 350-3189